A chatbot is a program that is specially designed for communicating with humans over the internet within limited circumstances. Companies are adopting the chatbot technologies in order to increase the user interface and consumer satisfaction. Your user will be satisfied when they get a reply from you immediately after asking queries. They come up with the limited functions, though. The technology can be used for starting a conversation, but it can never replace humans when it comes to solving a problem. Whatever the impact be, chatbot has made a strong position in the app development industry. Both native android app developers and iOS app developers are finding an interesting way to incorporate this option for them.
If you are running an e-commerce company, you have to meet a responsibility of communicating with your audience. chatbot comes up with a wide range of advantages that will definitely boost user experience values. Native Android App development started getting a huge request for designing such an application for different companies. The early success of chatbots ensures that it will stay for a long in the app development industry.
There are three types of chatbots which are categorized according to the demand of the market. A scripted chatbot is the most common one and you may have experienced having a conversation with such technology before. The conversation here follows a predetermined path and users need to choose options to step ahead in an interaction. It can be meted out through text, voice or a touch response.
An intelligent chatbot is based on the technology of artificial intelligence that allows the system to be more flexible in order to give a response to humans. Here, the system does not rely on the predetermined path in the form of options. Users can send their input through text and messages. It should also be noted that the intelligent chatbot works great on the limited area of interest. Mobile app development industry grows rapidly by incorporating new things. Such intelligent chatbot opens up a new boundary for business and it especially improves the user experience in the field of customer support.
Application chatbots are another concept that is gaining interest gradually. Here, the interaction happens through the graphical user interface. Chatbots are now in use widely by companies belonging to banking, e-commerce, and more.
Android and iOS app development embrace new technological innovations to offer an easier way of communicating with consumers. Vxplore Technologies come up with the best options for your app development. No matter which industry you belong to, our top-rated app developers solve your complex issues rightly. Contact us to have a friendly chat with our developers.